Legal

Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the ROHCAF website (the "Site"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website. Continued use of the site constitutes acceptance of these terms.

2. Organization Information

Rock of Hope Community and Family (ROHCAF) is a registered community-based organization in Rwanda. Our registration details are available upon request. The Site is operated and maintained by ROHCAF.

3. Donations and Transactions

When you make a donation through our website:

  • You confirm that all information provided is accurate and complete
  • You authorize us to process the donation using your chosen payment method
  • Donations are non-refundable unless an error occurs in processing
  • You will receive an acknowledgment/receipt for your donation
  • Recurring donations can be cancelled at any time by contacting us

4. Child Sponsorship

By participating in our child sponsorship program:

  • You commit to a minimum sponsorship period as outlined in the program
  • Monthly contributions are processed automatically
  • You agree to communicate with your sponsored child respectfully
  • Photos and information shared are for personal use only
  • ROHCAF reserves the right to reassign sponsorship if necessary

5. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, videos, and software — is the property of ROHCAF or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. User Conduct

You agree not to use the Site for any unlawful purpose or in violation of these terms. Prohibited activities include, but are not limited to: transmitting harmful code, attempting to gain unauthorized access, interfering with the Site's functionality, or using the Site for fraudulent purposes.

8. Limitation of Liability

ROHCAF shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or inability to use the Site. Our total liability for any claim shall not exceed the amount you have paid to us in the past twelve months.

9. External Links

Our website may contain links to external sites. We do not endorse or assume responsibility for the content or practices of these third-party websites. Use of external links is at your own risk.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the Site after changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

11. Governing Law

These Terms of Service are governed by the laws of the Republic of Rwanda. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Rwanda.

12. Contact Information

For questions about these Terms of Service, please contact us:

Email: info@rockofhopecommunity.org
Address: P.O. Box 175, Musanze, Rwanda